Motivating Short Stories

  Glen worked as a manager in a popular restaurant. He was well-experienced and used to communicate with the front end team (servers, bell-boy, valet etc.) to prepare them before any event. He also used to communicate with the back end team on how to handle the pressure when there are too many orders to deal with. (chefs, cooks and other employees) He learned all such soft skills from the previous manager who had trained him about how to handle the employees and manage them well.  Glen also used to arrange meetings with the entire team in the restaurant so that the communication, issues, suggestions or any other ideas could be brainstormed and major decisions could be made as a result. This method of communication was Glen's idea so that all the staff work well with each other without any communication or ego issues.  The only problem all of them had to deal with was not the unethical behavior in the workplace by employees but by the customers who used to boss around the ...